Please read these terms carefully before using the ek9997 platform. This document serves as a legally binding agreement between you and ek9997, covering account registration, payments, limitations of liability, intellectual property, and governing law. We want every user to be fully aware of their rights and responsibilities.
Last Updated: January 2026
By accessing the ek9997 website or mobile application, completing registration, or using any of our services, you are deemed to have read, understood, and agreed to these terms in full. If you do not agree with any part of these terms, please refrain from using the platform. These terms are drawn up in accordance with the laws of Bangladesh and apply to adult users residing in Bangladesh. ek9997 reserves the right to modify or update these terms at any time, and continued use of the platform after any changes are made will be taken as acceptance of the updated terms.
These terms apply only to individuals aged 18 or older. Minors are not permitted to open an account or use any services on ek9997 under any circumstances. If you are under 18, please stop using the platform and close this page immediately. If a parent or legal guardian discovers that a minor in their care has been using this platform, they should notify our support team without delay. We are always vigilant in protecting minors and maintain an age verification process for every registration.
These terms should be read together with our Privacy Policy and Responsible Gaming Policy, as all three documents form the complete legal framework. If anything is unclear, please contact our support center. We always operate on the principles of transparency and fairness.
To create an account on ek9997, you must provide accurate and complete information. Each person may register only one account — multiple accounts are strictly prohibited. The name, date of birth, address, and mobile number provided at registration must be real and belong to you. ek9997 reserves the right to immediately close any account found to have provided false information, and any funds held in such an account may be forfeited. Once registration is complete, an OTP will be sent to your mobile number for verification.
Keeping your account password secure is entirely your responsibility. Sharing your login credentials with any third party is strictly prohibited. If you lose your password or suspect unauthorized access to your account, contact our support team immediately. ek9997 will never ask for your password by email or phone — treat any such communication as fraudulent. Enabling two-factor authentication adds an extra layer of security to your account, and we strongly encourage all users to keep it active.
Ek9997 reserves the right to complete identity verification (KYC) for any account in accordance with applicable regulations in Bangladesh. Before making a withdrawal request or conducting transactions above a certain amount, you may be required to submit a copy of your National ID, passport, or birth certificate. These documents will be used solely for identity verification purposes and will not be disclosed to any third party. Withdrawals may be placed on hold until verification is complete, though deposits and gaming may continue in the meantime. We aim to complete KYC verification within 72 hours and are committed to making the process as straightforward and hassle-free as possible.
When it comes to suspending or closing accounts, ek9997 follows these policies: providing false information, operating multiple accounts, engaging in fraudulent activity, suspected money laundering, or violating platform rules may result in account closure without notice. In such cases, any balance held in the account may be forfeited. For account closures under normal circumstances, any remaining balance will be refunded within 30 business days.
All content on the ek9997 platform — including games, graphics, software, logos, and written materials — is strictly for personal entertainment use only. Using any platform content for commercial purposes, redistribution, or broadcasting is strictly prohibited. Unauthorized use of ek9997's brand name, logo, or trademarks will result in legal action. Any attempt to hack, phish, or carry out a cyberattack on the platform will be reported to the relevant authorities. All costs and responsibilities associated with your device and internet connection are entirely your own.
Third-Party Link Policy: ek9997 may occasionally connect to third-party payment gateways or game providers. These third-party services operate under their own terms and privacy policies, and ek9997 is not responsible for their actions. We recommend reading their terms before accessing any third-party platform.
All financial transactions on ek9997 are conducted in Bangladeshi Taka (BDT). Deposits can be made via bKash, Nagad, Rocket, and approved bank transfers. The minimum deposit amount is ৳500, and the maximum is subject to a set limit based on your account tier and verification status. Deposits are generally credited instantly, though bank processing delays may extend this to up to 24 hours. If a deposit fails, the policy of the relevant payment gateway applies, and while ek9997 will not be directly liable in such cases, full support will be provided to help resolve the issue.
Bonus deposits are subject to specific wagering requirements, which will be clearly stated on each promotion's page. Bonus funds cannot be withdrawn directly — they must first meet the applicable wagering requirements before being converted to withdrawable balance. Multiple bonuses may not be active simultaneously, and each bonus has a limited validity period.
To request a withdrawal, your account must be fully verified and the withdrawal amount must be at least ৳1,000. Withdrawals can only be made to a payment method registered in your own name — withdrawals to third-party accounts are strictly prohibited. Standard withdrawal requests are processed within 24 to 72 hours, though this may take slightly longer on public holidays or when additional verification is required. ek9997 reserves the right to temporarily hold a withdrawal if suspicious activity is detected, for security reasons. If you encounter any issues during the withdrawal process, please contact our support team immediately.
Any applicable taxes or duties on transactions are entirely the user's responsibility. Under Bangladesh's prevailing income tax laws, it is the user's own legal obligation to pay tax on any winnings, and ek9997 accepts no liability in this regard. ek9997 reserves the right to change existing payment methods or introduce new ones at any time.
Ek9997 provides its services on an "as-is" basis and does not guarantee uninterrupted, error-free, or continuous availability. ek9997 will not be liable for any financial or other losses resulting from internet outages, server maintenance, technical issues on the part of third-party game providers, or other unforeseen circumstances. That said, we are committed to resolving any such issues as quickly as possible and will endeavor to take appropriate measures for affected users. Gaming outcomes are entirely random, and ek9997 never guarantees specific winnings. Participation is entirely your own voluntary and informed decision.
Ek9997's total liability will under no circumstances exceed the amount you deposited in the last 30 days. ek9997 will not be liable in any way for indirect damages, loss of profits, data loss, or reputational harm. This limitation of liability applies to the maximum extent permitted by law.
All content published on the ek9997 platform — including software code, design, graphics, logos, trademarks, game interfaces, and written materials — is the intellectual property of ek9997 or its licensors. Copying, modifying, distributing, republishing, or commercially using any part of this content without permission is a clear violation of copyright law. ek9997 reserves the right to take legal action against such infringement and to seek compensation where appropriate. Intellectual property belonging to third-party game providers remains under their respective ownership, and ek9997 displays it solely under license. Any third-party trademarks or logos appearing on the platform are the property of their respective owners.
If you believe your intellectual property is being used on the ek9997 platform without authorization, please contact us at our support email with full details. We will investigate promptly and take the necessary action. Users are solely responsible for any content or comments they submit to the platform.
Ek9997 reserves the right to modify, amend, or update these terms, in whole or in part, at any time. For significant changes, we will make reasonable efforts to notify you by email, SMS, or an in-platform notice, though this is not an obligation of ek9997. Continuing to use the platform after updated terms are published constitutes your full acceptance of those changes. We therefore recommend visiting this page periodically to stay up to date with the latest version. Claims based on previous versions of these terms will not be accepted.
Ek9997 also reserves the right to temporarily or permanently suspend any part of the service. In such cases, appropriate measures will be taken regarding any active balances, and users will be notified as early as reasonably possible.
These terms shall be interpreted and governed in accordance with the laws of Bangladesh. Any dispute between ek9997 and a user will first be addressed through negotiation and mutual agreement. If a resolution cannot be reached, the matter will be settled in a competent court in Bangladesh. To initiate a dispute, please submit a written complaint to our support email first — we will endeavor to respond within 7 business days. The deadline for filing any claim is 6 months from the date of the relevant incident.
If any provision of these terms is found to be invalid or unenforceable for any reason, all remaining provisions will continue in full force and effect. Where both English and Bengali versions of this agreement are published, the Bengali version shall take precedence in matters of interpretation. ek9997 is committed to building a transparent, fair, and long-term relationship with you.
If anything in these terms is unclear, our support center is here to help. Register now to join ek9997 and start enjoying the best gaming experience in Bangladesh.